March 3, 2024Social media customer care is one of today’s powerful and efficient platform when it comes to delivering excellent customer service.…- November 7, 2023There is a direct correlation between excellent ecommerce customer service and high revenues. The American Express 2017 Customer Service Barometer…
August 1, 2023Having trouble with your Multilingual Customer Service and Technical Support? Maybe you are doing it wrong! Customer service is second…- July 7, 2023According to Virtalent’s research report, virtual assistant and other online works will be worth $5 billion by next year. The…
- April 17, 2023Getting your own multichannel customer support service gives you more advantages than disadvantages. Have you ever heard of a…
January 6, 2022It has often been said that our generation is considered the “remote control generation”. If you don’t believe this, simply…- September 10, 2021Appointment Setting and Lead Generation Services are not the same and here are some reason why Call Center Outsourcing provides…
- May 10, 2019To outsource customer service or not to outsource? That is the question. Before we get down and dirty with the…
- March 14, 2019Social media customer care is so big that brands need social media accounts to take care of and fulfill the…
- January 16, 2019Business never sleeps. Or else, your cash flow will. The presence of different channels used for communication makes many consumers…
December 5, 2018Most companies only operate during the “business hours” and that is from 8-9 in the morning to 5-6 in the…- November 28, 2018After the Great Recession, travel agencies have bounced back as the number of consumers who are seeking of hassle-free travel…
