Our Services

Customer Support Philippines offers best-in-class technical support for every type of business, whether for order management or product support. We take great pride in providing industry-leading service, technical expertise, industry experience, and highly skilled technical support professionals to technology product organizations worldwide. The company has 9 years of experience delivering technical support services to SMEs as well as large global enterprises including a Top Fortune 50 Telco Company.

With world-class customer service, your clients get the help they need when they need it, 24/7/365. We offer a global delivery model to support the requirements of technology firms and consumer electronics companies.

We use one or a combination of these multiple channels:

  • Voice
  • Chat
  • Email
  • Social Media
  • Internet

Our Call Centers

  • Customer help desk
  • Order management
  • Up-sell and cross-sell
  • Complaints handling
  • Consumer hardware and product support services
  • Installation and Configuration Support
  • Product Registration
  • Dispute resolution
  • Troubleshooting
  • Technical support services
  • Product Activation
  • Tier 1, Tier 2, and Tier 3 Technical Support
  • Warranty management
  • Remote technical support for multiple devices and platforms
  • Loyalty management
  • IT support services
  • Mobile app support services
  • System and account management services

We believe that organizations need all the “expert” support they get to deal with the issues and other pressing concerns. They now face challenges such as high customer churn, rising expectations, changes in trends and behaviors, and expensive costs of operations. They are now taking giant strides in constantly innovating and improving their product lines to gain traction and loyalty. That is why Customer Support Philippines is enabling its business customers to differentiate themselves from their competitors by delivering an outstanding 24/7 customer call center and providing service with a personalized touch. These allow them to resolve problems quickly the moment customers call requesting troubleshooting and issue resolution—the result is better customer satisfaction and improved ROI.

The value we bring

  • Cost savings
  • Reduced incident resolution cycle time
  • Streamlining processes
  • Improve ROI
  • Sell and up-selling

What to expect from us

  • Business transformation through technology-enabled solutions (Dialer, ACD, IVR, and CRM)
  • Centralized dedicated service for different businesses from around the world
  • Multi-level customer service
  • 24/7 remote support
  • Scalable processes
  • Best call center and BPO industry practices
  • Support across the globe in 10 different languages
  • 100% Data security – we are ISO 27001 Certified
  • Managing business operations through our management system

REQUEST TODAY FOR FREE QUOTE.

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CONTACT US TODAY!

Call Us Toll-Free at 1-214-269-8808 | Contact Us and outsource to the Philippines Today

Any Business, Any Size, in Any Time

    OUR LOCATION

    33rd Floor, Summit One Tower, 530 Shaw Blvd, Mandaluyong City, Philippines, 1552

    Phone: +1-214-269-8808

    Email: info@customersupportphilippines.com

    Contact Us