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Have you ever been lost in a foreign country? Apart from not knowing anyone, you usually find yourself lost, unable to read the signs that…

It hits you like a freight train and knocks you off your feet. The mere sight of this vision makes your heart flutter. You think…

Wht ds LOL mean? R u a fan of IM? Wht abt txt? If such language looks alien, then you’re probably not part of the…

“The customer is always right” is a business mantra that is as old as time (Or at least, as old as companies that listened to…

For those in the know, the Philippine Tourism Department recently came out with an advertising campaign entitled “It’s More Fun in the Philippines”. The slogan,…

We’ve all heard of “stellar customer support”. By the same token, there are people who are of the opinion that some companies give “poor customer…

Picture this: a customer calls up to inquire about the latest mobile phone plans. The call goes smoothly, with the telephone sales agent answering questions…

Today’s researcher never had it so good. Gone are the days when you had to dig through voluminous books, newspapers, and other literature just to…