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Integrate And Blend Your Lead Generation Tactics

Lead generation may sound like a term that was just invented a few years back, but in reality, enterprises from decades ago have already been…

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8 BPO Jobs That Can Grow Your Business

Smart entrepreneurs understand that they cannot do everything in their business. In order to focus on their core functions, they need to delegate some of…

Beyond the Blueprint: The Strategic Importance of Call Centers in Australian Construction Companies

Effective communication is critical in the dynamic world of construction, where every project is a complex web of timelines, stakeholders, and unforeseen challenges. Australian construction…

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Can We Dictate A Customer’s Journey Through Social Media?

Social media customer care is one of today’s powerful and efficient platform when it comes to delivering excellent customer service. But it doesn’t end there.…

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What Customer Service Channels Should Your E-Commerce Business Have

Have you ever utilized customer service channels that did not satisfy you? What were your thoughts while using it? What kind of experience did you…

Customer Support Philippines: BPO Solutions and Services For SMEs

In today’s competitive business landscape, small and medium-sized enterprises (SMEs) often face the challenge of delivering high-quality customer support while managing their budgets effectively. This…

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Ecommerce Customer Service Ideas That Drive Higher Sales

There is a direct correlation between excellent ecommerce customer service and high revenues. The American Express 2017 Customer Service Barometer found out that collectively, millennials…

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4 Ways To Make Your Multilingual Customer Service And Technical Support Worth it

Having trouble with your Multilingual Customer Service and Technical Support? Maybe you are doing it wrong! Customer service is second to none and is at…

Improve Your Customer Self-Service Options By Updating Your Knowledge Base With The Help Of A Virtual Assistant

According to Virtalent’s research report, virtual assistant and other online works will be worth $5 billion by next year. The demand will continue to grow…

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Tips for Better Social Media Customer Service

Social Media Customer Service – Doing it Right Customer Service is exactly as its name suggests – providing customers quality services, from purchase to post-purchase…

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Upgrade Your Business Services Easily with Mobile App Customer Support

Conveniently Upgrade Your Mobile Apps and Services with Customer Support Whatever you need, there’s already possibly an app for that. The rise of smartphones and…

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5 Reasons Why You Should Get a Multichannel Customer Support Service

  Getting your own multichannel customer support service gives you more advantages than disadvantages. Have you ever heard of a multichannel support service? Customer service…

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