About Us

We provide solutions that bring usability, beauty and great impact.

Customer Support Philippines is one of the premier customer call centers in the Philippines, catering to large-scale enterprises and small and medium businesses (SMBs) engaged in manufacturing, consumer electronics, technology, and consumer electronics. We serve organizations from all over the world.

Offering a fully integrated 24/7 call center service designed to grow the industry it caters to, we aim to help its business customers serve their clientele better by not only giving them the ability to offer customer and tech support services but to do so in a manner that is easy and free of “tech-babble”. Moreover, we take pride in taking the lead in giving genuinely personalized and friendly service to every customer seeking technical and customer support—something that is sorely lacking in the industry.

With 9 years of top-notch customer service experience and expertise tucked under our belt, we operate in a 600-seat capacity office located in Metro Manila, Philippines. The ever-growing Philippine-based call center likewise takes pride in utilizing the latest contact center technologies and infrastructure, allowing it to keep pace with the equally fast-changing nature of the industry it serves. The company is backed by a team of professional and courteous technical support call center specialists.

Call Us Now!

Customer Support Philippines ensures a conducive work environment for a 24/7 delivery center:

Business continuity and disaster recovery plan: Customer Support Philippines has a backup call center equipped with phones, internet connections, and workstations.

Administration services: Provides administrative help, non-IT infrastructure maintenance, and other administrative assistance. They also manage office work areas, sleeping quarters, 24/7 cafeteria, recreation facility, banking and other needs of employees, shared facilities, office automation, and non-operational communication needs.

Medical services: The company has 24/7 paramedic and medical facility in each of the 24/7 operations in case of emergencies and other personal needs. Physical security: All entry and exit points have security guards 24×7. Proximity cards are issued to all employees for safety.

We Offer The Following Service...

✓ Inquiry and Request Resolution
✓ Complaints Handling
✓ Problem Resolution
✓ Escalation Handling
✓ Activation and Registration
✓ Navigation Assistance

✓ Billing and Claims
✓ Multilingual Call Center Support
✓ Installation Support
✓ New Customer Welcome Calls
✓ Product Inquiry
✓ Technical Support and Education

and many more...

Call Us Now!

Featured Articles

Serious diverse business team leader discuss financial paperwork, Smart businessman and businesswoman partner teamwork talking discussion in group meeting at office table in modern office interior

Outsourced Controlled Services: Boosting Compliance and Reducing Risks

Outsourcing controlled services, like compliance monitoring, quality assurance, and data management, offers businesses a way to strengthen their operations while ensuring they meet industry regulations.…

Outsourcing with Integrity: Ensuring Ethical Practices in Global Partnerships

Many businesses rely on outsourcing to enhance efficiency and reduce costs, yet there are important ethical issues to consider when partnering internationally. Ethical outsourcing means…

Closeup of a man choosing wooden dice with smiling face out of three options in a conceptual image of customer satisfaction.

The Benefits of Outsourced Customer Support: Improving Efficiency and Customer Satisfaction

Outsourcing customer support can be a game-changer for companies looking to improve service quality while reducing operational costs. Rather than managing all customer inquiries internally,…

CONTACT US TODAY!

Call Us Toll-Free at 1-214-269-8808 | Contact Us and outsource to the Philippines Today

Any Business, Any Size, in Any Time

    OUR LOCATION

    33rd Floor, Summit One Tower, 530 Shaw Blvd, Mandaluyong City, Philippines, 1552

    Phone: +1-214-269-8808

    Email: info@customersupportphilippines.com

    Contact Us