AFTER HOURS CUSTOMER SUPPORT
Having a 9-5 Customer Service is no longer enough
Big returns can come from after-hours business support. Businesses can run on after the office is closed. The typical day for most offices is from 9 a.m. to 5 p.m. You may schedule your establishment for peak hours, but what about the work-life balance of your regular employees? Then there are the legal considerations of operating at mid and night shifts.
Thanks to customer service operations offshore, businesses can operate 24-7 at a cost that means immediate savings and better long-term returns.
Be Open Even After Business Hours
A new trend in customer support is fast coming of age, buoyed by a global market that is always open 24 hours a day. Int he Philippines, call centers and BPO offices are never close. Night-shift professionals are changing the economy and career expectations in the country, resulting into economic growth and a higher level of skill sets as they serve SMEs and Fortune 500 businesses in all places in the globe.
Always Live Answering Service
A telephone answering service is your first line in sales, retention and business operation. The human touch is so important it is crucial that your knowledgeable and helpful phone operations must be open at all hours of the day. A professional offshore 24/7 answering service can take your sales and operations to the next level.
Who needs after-hours customer support? Anyone who runs a business.
- Inquiry handling
- Issue Resolution
- Software Support
- Live Chat Support
- Email Support
- Appointment Settings
- E-commerce Support
- Any outsourced customer support service
For after hours call support of any type in any business and in any time zone, our business development team can help you through the options available. Our office in Manila, Philippines is open 24/7 and it will only take our team 24 hours to read your inquiry.