April 18, 2018
advantages of a call center
8 Outbound Call Center Jobs That Can Leverage Your Business
Smart entrepreneurs understand that they cannot do everything in their business. In order to focus on their core functions, they need to delegate some of their […]
March 28, 2018
tech support
Outsourcing Tech Support to the Philippines (Software & Hardware)
Outsourcing technical support (often shortened to tech support) is becoming increasingly worthwhile in today‚Äôs business environment than ever before. Globalized technical support requires evolving core expertise […]
July 21, 2017
Effectiveness of CRM Software in Improving Customer Service
Many U.S. companies are using Customer Relationship Management or CRM software. According to the survey that Cap Gemini and International Data Corporation conducted, about 300 companies […]