April 18, 2018
advantages of a call center
8 Outbound Call Center Jobs That Can Leverage Your Business
Smart entrepreneurs understand that they cannot do everything in their business. In order to focus on their core functions, they need to delegate some of their […]
April 4, 2018
tech support process
Maximize The Power Of Social Tech Support
The power of social media continues to grow stronger as the number of users in various platform increases each day. In fact, the market research company […]
July 19, 2017
5 Compelling Reasons Why Your Company Needs to Outsource Social Media Customer Care Solutions
Most people are on social media nowadays. As of April 2017, there are 1.97 billion monthly active users on Facebook alone, Statista revealed. Because of that, […]
July 7, 2017
Common Social Media Customer Care Mistakes and How To Avoid Them
There are many ways on how you can take care of your customers. Nowadays, tending to customers on social media is the new norm. However, do […]