March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
November 22, 2017
Building Positive Reputation With The Help Of Social Media Customer Care
Having a positive reputation is very important to businesses especially with its online presence. Social media is a big part of almost every consumer’s everyday life. […]
July 19, 2017
5 Compelling Reasons Why Your Company Needs to Outsource Social Media Customer Care Solutions
Most people are on social media nowadays. As of April 2017, there are 1.97 billion monthly active users on Facebook alone, Statista revealed. Because of that, […]
July 7, 2017
Common Social Media Customer Care Mistakes and How To Avoid Them
There are many ways on how you can take care of your customers. Nowadays, tending to customers on social media is the new norm. However, do […]