March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
October 12, 2012
Reserving a Place at the Table: How Your Call Center Tracks Place Settings
If you’ve ever been assigned to setting the table for dinner, we’re pretty sure you’ve been asked by the Missus to set a place for a visiting aunt, cousin, or […]