October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
October 12, 2012
Reserving a Place at the Table: How Your Call Center Tracks Place Settings
If you’ve ever been assigned to setting the table for dinner, we’re pretty sure you’ve been asked by the Missus to set a place for a visiting aunt, cousin, or […]