October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
November 5, 2013
Is It True That a Refund Can Be A Tech Support Move?
Refund—the word alone can send shivers down any businessman’s spine. This seemingly simple six-letter word actually translates to one of the hardest and most bitter pills […]