October 15, 2017
Why Electronics Companies Should Outsource Tech Support Now
The electronics industry is home to some of the world’s biggest brands, from home entertainment giants SONY and Panasonic to mobile technology enterprises Apple and Samsung. […]
March 26, 2012
Trained As People, Not Robots
Picture this: a customer calls up to inquire about the latest mobile phone plans. The call goes smoothly, with the telephone sales agent answering questions using […]