October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
May 3, 2017
How To Enhance Customer Experience Through An Omni-Channel Call Center
Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large amounts […]