October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
July 10, 2014
Data Security Alert: Mitigate the risks of off shoring
When it comes to outsourcing to an outsourced or offshore support contact center, being fully aware on the safety of your data has never been very […]