March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]