September 22, 2017
Why Does First Call Resolution Matter In Providing Exemplary Customer Service Experience?
In every call center, there are managers and quality assurance specialists that checks the work of the agents. They check every call — its time, quality […]
August 20, 2017
Get Ahead Of The Game With The Best IT Service Provider
From SMEs to the largest multinational companies, the need for a professional IT service provider is paramount. Any business with a website, online shopping feature, social […]