October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
December 26, 2012
Show Your Support for the Holidays: Be a Real Live Owner’s Manual
It’s common practice for any product to come with an Owner’s Manual. Cars, television sets, and trash compactors all come with a booklet that orients owners […]
December 17, 2012
Lose the Techno Babble This Holiday Season
Do you remember, back in the day, when a lot of electronics and tech gadgets came with instruction manuals that were written in a foreign language, […]
December 10, 2012
Support a Holiday Gadget Shopper Today
Today’s market can be considered a shopper’s paradise. Take the gadgets and electronics segment as an example. Buyers aren’t just spoilt for choice, they can actually […]
November 9, 2012
For Kids-Only Tech Support: A Great Way to Spread Holiday Cheer
It is often said that the holiday season is the time for kids—when children can truly enjoy the lights, sights, and presents of the times. It […]