March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
June 18, 2017
Powerful Habits Top Notch Call Center Agents Possess
Good news for business owners who wish to outsource their operations to call centers and BPO companies: top notch call center agents can be found in […]