September 22, 2017
Why Does First Call Resolution Matter In Providing Exemplary Customer Service Experience?
In every call center, there are managers and quality assurance specialists that checks the work of the agents. They check every call — its time, quality […]
August 23, 2017
Safety First: Important Aspects To Analyze When Outsourcing Electrical Design Services
We may be unaware of it, but in every second of our life, we depend on the electrical design expertise of electrical engineers. Because they are […]