August 20, 2017
Get Ahead Of The Game With The Best IT Service Provider
From SMEs to the largest multinational companies, the need for a professional IT service provider is paramount. Any business with a website, online shopping feature, social […]
August 16, 2017
5 Tips On How To Improve Your Live Chat Support
The virtual world has made a lot of things possible for humans. Through the years, it has become a platform where long distance communication, exchange of […]
August 9, 2017
The Top Email Marketing Strategies And Its Impact To Your Business
Though many people are using social media sites like Facebook, LinkedIn and Twitter, there are still more people who use email. It is still the top […]
August 2, 2017
The 5 Reasons Why A Good Mobile Support Improves Customer Experience
Today’s businesses are operating in a very demanding environment, where the consumers’ needs and preferences are deemed the most important things. Being ahead of the competition […]
July 28, 2017
Toughest Customer Experience Challenges and How to Use Those to Improve Services
In the world of customer service, the customer’s’ experience is the most important thing. Companies make sure that their customers and consumers get the best service. […]
July 21, 2017
Effectiveness of CRM Software in Improving Customer Service
Many U.S. companies are using Customer Relationship Management or CRM software. According to the survey that Cap Gemini and International Data Corporation conducted, about 300 companies […]
July 19, 2017
5 Compelling Reasons Why Your Company Needs to Outsource Social Media Customer Care Solutions
Most people are on social media nowadays. As of April 2017, there are 1.97 billion monthly active users on Facebook alone, Statista revealed. Because of that, […]
July 14, 2017
5 Tips From Successful Businesses On How To Provide Good Customer Service
In any business type or industry, good customer service is that one factor that effectively brings success within arm’s reach of the business. Many business owners […]
July 12, 2017
Outsourcing Customer Support Services Will Drive Your Business To Success
Positioning your business firmly and securely to withstand the test of time takes planning. As well as the constant change of market trends and consumer preferences […]