June 23, 2017
Top Qualities You Should Look For In A Professional Appointment Setters
Whether you realize it or not, professional appointment setters can actually contribute to your business’ growth. The qualified leads professional appointment setters generate are valuable for […]
June 21, 2017
Impress Your Clients By Updating Your Work Lingo With These Great Customer Service Phrases
Whether you’re the business owner or customer support agent, educating yourself about good customer service phrases is well worth the effort and time investment. Speaking these […]
June 14, 2017
The Importance Of Having 24/7 Customer Service In Your Business
Smart business-owners recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception. Offering […]
June 5, 2017
Here’s Why After-Hours Customer Support Increases Sales and Improves Customer Satisfaction
The recent technological advancements and increasingly demanding lifestyles of today’s consumers have also affected the way businesses are operating. Gone are the days when it is […]
May 29, 2017
Top Languages BPO Companies Need in Multilingual Call Center Services
  In order to stay on top of their competitive industry, call center and BPO companies are stepping up by offering business-specific solutions such as multilingual […]
March 3, 2017
customer support philippines
Signs Your Business Has Awesome Customer Support
You already know the signs of poor customer support. Disgruntled customers, poor online reviews, negative feedback – but it’s just as important to know what you’re […]
November 24, 2016
Why Outsourcing Customer Support Is Great for SMEs
Regardless of your company size, the quality of your inbound customer support can do two things: drive your growth, or drive your customers away. While the […]
June 11, 2014
The Beneficial Bond of Skype and Technical Support Call Center Services
Communication is so powerful that it bridges the gap of all people across the world. We realize, we learn, and we provide solutions through effective communication. […]
November 11, 2013
Want to Stand Out? Equip Your Tech Support Service With…
Want help with configuring the new iOS 7? We wouldn’t be surprised if you answered “yes” to this question, as more than a few Apple loyalists […]