August 23, 2017
Safety First: Important Aspects To Analyze When Outsourcing Electrical Design Services
We may be unaware of it, but in every second of our life, we depend on the electrical design expertise of electrical engineers. Because they are […]
August 18, 2017
Reasons Why A Good Custom Software Is Essential For Your Business
As technology progresses, there are many different software created for particular things. There are many ready-made software for your business and company. In fact, according to […]
August 16, 2017
5 Tips On How To Improve Your Live Chat Support
The virtual world has made a lot of things possible for humans. Through the years, it has become a platform where long distance communication, exchange of […]
August 9, 2017
The Top Email Marketing Strategies And Its Impact To Your Business
Though many people are using social media sites like Facebook, LinkedIn and Twitter, there are still more people who use email. It is still the top […]
August 2, 2017
The 5 Reasons Why A Good Mobile Support Improves Customer Experience
Today’s businesses are operating in a very demanding environment, where the consumers’ needs and preferences are deemed the most important things. Being ahead of the competition […]
July 30, 2017
Top Benefits Of Improving An Agent’s Performance With Performance Management
When you improve the performance of your agents it will definitely give a positive result for the company. Performance management or PM will have a long […]
July 28, 2017
Toughest Customer Experience Challenges and How to Use Those to Improve Services
In the world of customer service, the customer’s’ experience is the most important thing. Companies make sure that their customers and consumers get the best service. […]
July 21, 2017
Effectiveness of CRM Software in Improving Customer Service
Many U.S. companies are using Customer Relationship Management or CRM software. According to the survey that Cap Gemini and International Data Corporation conducted, about 300 companies […]
July 19, 2017
5 Compelling Reasons Why Your Company Needs to Outsource Social Media Customer Care Solutions
Most people are on social media nowadays. As of April 2017, there are 1.97 billion monthly active users on Facebook alone, Statista revealed. Because of that, […]