October 15, 2017
Why Electronics Companies Should Outsource Tech Support Now
The electronics industry is home to some of the world’s biggest brands, from home entertainment giants SONY and Panasonic to mobile technology enterprises Apple and Samsung. […]
September 24, 2013
A Few Tips to Help Improve Your Customer Tech Support
Selling a product is easy. In fact, almost anyone can sell a dress, a toaster oven, or just about anything that is used (or desired) by […]
August 13, 2013
Upgrade Your Tech Support-and Keep Clients’ (Gadgets) Happy
Is your mobile phone or tablet running the latest version of Android or iOS? What about your computer’s antivirus software-is it up to date? Have you […]
July 2, 2013
Want Happy Clients? Here’s How to Improve Response Times
Josefina works as a marketing services agent at one of the country’s major banks. Her job requires her to be at the office as early as […]