August 18, 2017
Reasons Why A Good Custom Software Is Essential For Your Business
As technology progresses, there are many different software created for particular things. There are many ready-made software for your business and company. In fact, according to […]
August 2, 2017
The 5 Reasons Why A Good Mobile Support Improves Customer Experience
Today’s businesses are operating in a very demanding environment, where the consumers’ needs and preferences are deemed the most important things. Being ahead of the competition […]
July 28, 2017
Toughest Customer Experience Challenges and How to Use Those to Improve Services
In the world of customer service, the customer’s’ experience is the most important thing. Companies make sure that their customers and consumers get the best service. […]
May 3, 2017
How To Enhance Customer Experience Through An Omni-Channel Call Center
Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large amounts […]
July 2, 2013
Want Happy Clients? Here’s How to Improve Response Times
Josefina works as a marketing services agent at one of the country’s major banks. Her job requires her to be at the office as early as […]
June 25, 2013
How Can Customer Service Make You a Big Player? Here’s How
Have you ever noticed how we tend to underestimate the capabilities of little children? Whether we admit it or not, there are times when, maybe out […]
December 26, 2012
Show Your Support for the Holidays: Be a Real Live Owner’s Manual
It’s common practice for any product to come with an Owner’s Manual. Cars, television sets, and trash compactors all come with a booklet that orients owners […]