December 17, 2017
The Role Of Data Management Services In Preventing Data Decay
Unbeknownst to many consumers, business owners do more than just manage their enterprise’s daily operations as well as their employees who play an active role in […]
September 10, 2017
Provide 24/7 Customer Care With An After-Hours Support Service
There are many statistics and studies that prove a customer-centric business is better than a sale-centric one. In this era, consumers are setting a very high […]
July 19, 2017
5 Compelling Reasons Why Your Company Needs to Outsource Social Media Customer Care Solutions
Most people are on social media nowadays. As of April 2017, there are 1.97 billion monthly active users on Facebook alone, Statista revealed. Because of that, […]
July 7, 2017
Common Social Media Customer Care Mistakes and How To Avoid Them
There are many ways on how you can take care of your customers. Nowadays, tending to customers on social media is the new norm. However, do […]
October 1, 2013
Why The Human Side of Tech Support Is Still Tops
Technology has now made it a lot easier to reach people—even those in far-off places. From the ubiquitous email and mobile phones, to live chat and […]
September 24, 2013
A Few Tips to Help Improve Your Customer Tech Support
Selling a product is easy. In fact, almost anyone can sell a dress, a toaster oven, or just about anything that is used (or desired) by […]
August 27, 2013
Here are Some Tech Tools for Better Tech Support
Whatever we do, whatever profession we’re in, we all use (and sometimes, even need) certain “tools” to make our work (and our lives) a lot easier. […]
July 23, 2013
Maximize the Power of Social Tech Support
“The power of media” was once the key phrase when describing how influential print, television, and radio are when it came to issues and advertising. With […]
June 18, 2013
Did You Know There Is Tech Support With Manners?
The mere mention of the words “tech support” in today’s tech-crazy world immediately brings up images of seeking help on how to operate your gadgets from […]