March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
July 21, 2017
Effectiveness of CRM Software in Improving Customer Service
Many U.S. companies are using Customer Relationship Management or CRM software. According to the survey that Cap Gemini and International Data Corporation conducted, about 300 companies […]