June 23, 2017
Top Qualities You Should Look For In A Professional Appointment Setters
Whether you realize it or not, professional appointment setters can actually contribute to your business’ growth. The qualified leads professional appointment setters generate are valuable for […]
June 23, 2017
Top Qualities You Should Look For In A Professional Appointment Setters
Whether you realize it or not, professional appointment setters can actually contribute to your business’ growth. The qualified leads professional appointment setters generate are valuable for […]
June 18, 2017
Powerful Habits Top Notch Call Center Agents Possess
Good news for business owners who wish to outsource their operations to call centers and BPO companies: top notch call center agents can be found in […]
June 14, 2017
The Importance Of Having 24/7 Customer Service In Your Business
Smart business-owners recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception. Offering […]
May 25, 2017
Why Foreign BPO Companies Prefer Filipino Call Center Agents
Filipino call center agents have earned the reputation of being among the most preferred agents worldwide. While some foreign BPO companies choose to work with local […]
May 5, 2017
8 Outbound Call Center Jobs That Can Leverage Your Business
Businessman Harvey Mackay once said, “Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of […]
April 17, 2017
Why Hiring Topnotch Call Center Representatives Is Critical To Your Business
  Business experts say one proven way to achieve business success is to work with the right people. Whether that means to hire the best full-time, […]
February 9, 2015
Failure on First Contact: Why Call Centers Fail to Address Issues
First contact of customers to call center can define just about everything about a company. These first calls are important, and very critical for businesses. The […]
January 13, 2015
Why Outsourcing Your Technical Support to the Philippines is a Smart Move
The business process outsourcing (BPO) industry has been around for more than 20 years and apparently, the success of outsourcing is immensely evident as outsourcing hubs […]