March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
July 23, 2017
Call Center Agent Job Description: What Do Call Center Agents Really Do?
We all have engaged in long conversations with them. But for many of us, the work of call center agents still seem a little bit elusive. […]