March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
July 16, 2017
Why Should You Work In A Call Center Industry
The call center industry is among the most rapidly evolving and profitable business industries today, owing partly to the outsourcing phenomenon that has swept over the […]
June 30, 2017
The Importance of Quality Assurance Specialists in Call Center Industry
The call center industry offers a wide range of jobs and different tasks for different roles. One of the most important jobs is the quality assurance […]