March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
July 2, 2017
How Maintaining a Positive Call Center Culture Improves Your Business
Is your BPO Company not in good shape? Maybe it’s because of the call center culture and the environment in the office itself. Have you ever […]