October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
July 23, 2017
Call Center Agent Job Description: What Do Call Center Agents Really Do?
We all have engaged in long conversations with them. But for many of us, the work of call center agents still seem a little bit elusive. […]
April 17, 2017
Why Hiring Topnotch Call Center Representatives Is Critical To Your Business
  Business experts say one proven way to achieve business success is to work with the right people. Whether that means to hire the best full-time, […]
November 9, 2012
For Kids-Only Tech Support: A Great Way to Spread Holiday Cheer
It is often said that the holiday season is the time for kids—when children can truly enjoy the lights, sights, and presents of the times. It […]