March 21, 2018
offshore business processing
Why Philippines Is the Best Multilingual Outsourcing Solution
In today‚Äôs global business environment where customer experience and accessibility of information and services is common, multilingualism is more than just a vital asset. Language is […]
March 7, 2018
customer service tone of voice
Why Accent Matters in Customer Service Centers
Do you think a customer wants to talk to someone with an accent so heavy they cannot understand a single word they say? Of course not. […]