October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
August 26, 2014
Dissatisfied Customers Are Blessings in Disguise
This may seem an arguable statement particularly in customer support discussions. Complaints from disgruntled customers can be a curse, a worse nightmare for any businesses – […]