October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
November 10, 2014
The Multilingual Customer Service Challenge: We Accept!
The Philippine contact center industry is known to have the gold mine of pure talents and exceptional workforce. Among the premium skills most Filipinos possess is […]