October 15, 2017
Why Electronics Companies Should Outsource Tech Support Now
The electronics industry is home to some of the world’s biggest brands, from home entertainment giants SONY and Panasonic to mobile technology enterprises Apple and Samsung. […]
August 27, 2017
Here Are Some Proof That Outsourcing After Hours Customer Support Works
After calling it a day for your business, who would handle the calls and inquiries of your customers? Every customer-centric organizations understand that each call is […]
August 16, 2017
5 Tips On How To Improve Your Live Chat Support
The virtual world has made a lot of things possible for humans. Through the years, it has become a platform where long distance communication, exchange of […]
July 19, 2017
5 Compelling Reasons Why Your Company Needs to Outsource Social Media Customer Care Solutions
Most people are on social media nowadays. As of April 2017, there are 1.97 billion monthly active users on Facebook alone, Statista revealed. Because of that, […]
June 14, 2017
The Importance Of Having 24/7 Customer Service In Your Business
Smart business-owners recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception. Offering […]
June 5, 2017
Here’s Why After-Hours Customer Support Increases Sales and Improves Customer Satisfaction
The recent technological advancements and increasingly demanding lifestyles of today’s consumers have also affected the way businesses are operating. Gone are the days when it is […]