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December 17, 2012
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January 2, 2013
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Show Your Support for the Holidays: Be a Real Live Owner’s Manual

It’s common practice for any product to come with an Owner’s Manual. Cars, television sets, and trash compactors all come with a booklet that orients owners on how to run and care for their new purchase.

Unfortunately such manuals can either be too thick, filled with jargon that’s harder to understand that the product itself, or both. In short, people end up putting it aside and try to operate the product themselves.

This can be especially true for the upcoming holidays when everyone who buys or receives a new tech toy will be so excited to fire up their new gizmo, they’d rather ditch the manual altogether. Until they find out that they can’t seem to make something work.

The good news is that your tech support call center can keep Christmas alive and still allow Mom to play with her new iPad in no time. All she needs is to call up the customer tech support call center where an agent will be more than happy to be her very own real live owner’s manual. Yes, that friendly customer service contact center rep won’t throw her off with the usual “monologue” but instead, ask her what she needs help with. From there, Customer care call center rep can proceed to either go through a step-by-step guide, or explain how such functions work and what they’re for.

Make it a truly Merry Christmas for the tech shopper—be a personal instruction manual.

174 Comments

  1. Daisy says:

    I see, I suoppse that would have to be the case.

  2. This is way more helpful than anything else I’ve looked at.

  3. At last some rationality in our little debate.

  4. Time to face the music armed with this great information.

  5. Made this tonight — easy and delicious! I substituted long-grain brown rice, used bone-in chicken thighs (breasts were very expensive at my grocery store) and just used water instead of chicken broth (no need to add more flavor to this very tasty dish). It took about 1 hr 15 min for my rice to fully cook, so not too much longer than the recipe states.

  6. Hej!Vad fint hallgolvet blir:-) Jag har ocksÃ¥ hantverkare hemma just nu och det är ju otroligt vad byggdamm det blir av minsta lilla projekt…Tusen tack för en inspirerande blogg!Kram

  7. You are right, Bill! In research that I did two years ago (technology has only gotten better since then) we learned that given the cost density of deploying WiFi, we could pave the entire US for 1/10th what the mobile carriers paid for digital PCS licenses alone. Should we be shoehorning data onto a voice network or letting voice applications communicate over a data network. Ah but for the embedded capital.

  8. I’ve been surfing online more than 3 hours today, yet I never found any interesting article like yours. It is pretty worth enough for me. Personally, if all website owners and bloggers made good content as you did, the web will be much more useful than ever before.

  9. no, i had no idea you had one of those wigs! the truth is, i doubt i could pull it off as well as you do hehehe…. ok, so maybe now you ought to try some dreadlocks! and thanks for the link – that hero’s welcome is such a FUN store

  10. Thanks for that! It’s just the answer I needed.

  11. Larry. I did update the post to explain my ideas a bit more. You are aldo right in that they have every right to be out there. But we’ll expose them if they’re frauds, and it is really looking that way.

  12. Unbelievable how well-written and informative this was.

  13. You are so awesome for helping me solve this mystery.

  14. When I read about Stephen Hawkins almost missing his flight, my first thought was “Well, would the audience even notice if they got someone else to do his part?” Then I felt like a dick. Then I thought of a Speak n’ Spell joke and then I felt like a dick again.And that’s how I spent my summer vacation!

  15. ~ thank you so much for asking. i want to make a few more different designs first. i will post the pictures here later and you can then take a look… thanks so much again!!

  16. I agree Aaron has alot of talent , Great play by play guy with a excellent sense of humor. Class act. Hopefully he gets a NHL job one day.

  17. Great article but it didn’t have everything-I didn’t find the kitchen sink!

  18. With all these silly websites, such a great page keeps my internet hope alive.

  19. My advice is first start by alternating between crunches and situps. Preferrably I am more comfortable with crunches. As well as try alternating between leg raises and bicycles around 30 seconds each. Eventually, move on to a minute and a minute thirty with each repetition and so on. I like to do leg raises, switch between 10 seconds of legs apart and legs together. Another exercise that doesn’t seem to work but does is the superman plank. Try Bodybuilding.com for more exercises

  20. Since Islam considers dogs as unclean, would this mean they’d have to get infidel vets to implant the bombs? Or does their reading mean that dealing with unclean animals, just like lying, is permissible if it’s used to subdue the infidel?How can anyone with even an ounce of sense consider dealing in any kind of good faith with Islamists?

  21. I’ve been looking for a post like this forever (and a day)

  22. That’s an apt answer to an interesting question

  23. Appreciation for this information is over 9000-thank you!

  24. This is a neat summary. Thanks for sharing!

  25. Hello! This is my first comment here so I just wanted to give a quick shout out and say I really enjoy reading through your posts. Can you suggest any other blogs/websites/forums that cover the same topics? Appreciate it!

  26. Awesome you should think of something like that

  27. your home is very nice! I also find a interior contractor. However, I find it for a period of time, I cannot find a good one. Do you mind give me the details of your contractor? Many Many THXXXXXX!^^

  28. The ability to think like that is always a joy to behold

  29. Worked fine for me in Mountain Lion, with 2 changes:I did not add the -d32 (kept it running 64-bit)Only lowered it to 256mWhen I tried the -d32 and 150m, it kept crashing when it would attempt a backup.

  30. Now that’s subtle! Great to hear from you.

  31. If the ex-pope steps outside the Vatican he will get nailed in court by folks who were abused OR gunned down in the street by folks who made off with the cash under his watch.

  32. Continuo a dizer que aos 9' ficou um penaltie por assinalar a favor do Sporting e que isso teria sido suficiente para mudar o jogo. O fiscal assinalou fora de jogo a 2 jogadores do Sporting que nem tocaram na bola…fantástico.O resto…mais do mesmo.

  33. Frankly I think that’s absolutely good stuff.

  34. Mike,After spending all day on the backing pad today your blog really hits home!!! Thanks for paving the way and writing about it for us. I’ll be out there soon. Maybe if enough of us feel connected, and encourage each other we may make a difference over time. Be safe in all your travels this week!Rick

  35. Accountability is the most important. Now that the 2 SS is dead Israel has nothing with which to string the Palestinians along. So there is no cost to going to the international community. Israel has to be made accountable. Saying G-d gave the land doesn’t cut the mustard any more.

  36. – Lovely! And I know every single one of them! I’m glad you had a good time – these ARE inspiring women! All of them, including you!

  37. reppa: azért ez így nagyon kemény, félelmetes, hogy leépült Szerbiában is a kiképzés minősége. Mindha egy 10éve sorozott barátomat hallgatnám.teddy: hajukra kenhetik.Tetszik / Egyetértek: 0 Az értékeléshez be kell

  38. Enlightening the world, one helpful article at a time.

  39. Geez, that’s unbelievable. Kudos and such.

  40. Oh, that snow owl is gorgeous!and wonderful beads and idea You have for that bracelet also curios about how You will finish the magic bliss :)Nice to see Your work !B

  41. I’m not easily impressed but you’ve done it with that posting.

  42. Holy shiznit, this is so cool thank you.

  43. autokredit says:

    Emangnya harus pake yang klasik? asa nggak deh franco. Aku juga bikin postingan sama, soalnya nyangkut ke desain. bisa liat deh di ;)(bukannya ga mau make emoticon yang tersedia, tapi lebih nyaman pake emotiteks :p)

  44. Dag nabbit good stuff you whippersnappers!

  45. I read your post and wished I’d written it

  46. Thanks for being on point and on target!

  47. This piece was a lifejacket that saved me from drowning.

  48. Your articles are for when it absolutely, positively, needs to be understood overnight.

  49. I actually found this more entertaining than James Joyce.

  50. Queridos amigos:Estoy pensando en comprarme un Kindle pero hay algo que no termina de quedarme claro: ¿puedo hacer zoom sobre el texto que esté leyendo? es decir ¿puedo ampliar el tipo de letra del libro?Muchas gracias.

  51. I have read a few good stuff here. Definitely worth bookmarking for revisiting. I surprise how much effort you put to make such a fantastic informative site.

  52. It’s much easier to understand when you put it that way!

  53. Actually, I think this is the same style of animation they are using for the upcoming Black Panther TV series on BET. It lookes like the just pulled the images right outta the comic.

  54. a515614dEntièrement d’accord avec toi Christophe Vieren, et j’ajouterais que je suis plus pessimiste aujourd’hui sur un risque de guerre que pendant la guerre froide, c’est dire …Heureusement pour nous, en 1962 Khrouchtchev et Kennedy ne pissaient pas bien loin !Amicalement.Marc347ae45

  55. Ich habe das Prob­lem auf meinem Mac­book auch. Wenn ich einen größeren Film IN HD mit VLC abspie­len will, kommt zunächst ein Fen­ster das sagt, dass zunächst der Font Cache erstellt wird.Bisher habe ich das nocht nicht abgestellt. Mac weißt du denn wofür der Font­cache gut ist? Lei­det dadurch vielle­icht die Qual­ität beim Abspie­len von Fil­men, wenn man diesen kom­plett austellt?

  56. I feel like you could probably teach a class on how to make a great blog. This is fantastic! I have to say, what really got me was your design. You certainly know how to make your blog more than just a rant about an issue. Youve made it possible for people to connect. Good for you, because not that many people know what theyre doing.

  57. A pleasingly rational answer. Good to hear from you.

  58. A rolling stone is worth two in the bush, thanks to this article.

  59. Is that really all there is to it because that’d be flabbergasting.

  60. Il est maintenant possible d’ajouter des légendes sur vos photos. Une fois ajoutées, déplacez-les ensuite avec votre doigt, à l’endroit souhaité.N’oubliez pas de laisser une note et un commentaire sur le Market

  61. BOM DIAESTOU COM DUVIDAS SOBRE IMPOSTO SUB.TRIBUTARIA EU TENHO UMA EMPRESA NO ESTADO MT E COMPRO MUITAS MERCADORIAS DO ESTADO DE SAO PAULO DE INDUSTRIA E DE DISTRIBUIDORA.QUERO SABER O SEGUINTE TODOS PROTUDO TEM IMPOSTO SUB.TRIBUTARIA OU NAO

  62. c’est carrément abusé. Encore que le mec mette des liens un peu cachés pour faire du netlinking je peux comprendre mais faire des liens d’affi c’est vraiment de l’abus. C’est d’ailleurs pour ça que je préfère aller vers des thèmes payants au moins je n’ai pas de problèmes ou de tout coder moi même quand j’ai le temps.

  63. What liberating knowledge. Give me liberty or give me death.

  64. boo sme aidil jambu+telo xde..org klu mmg dh xnk tggungjwb,cam2 alasn la dye ksik..xde pendirian tetap..jntn xleh pkai lgsgWell-loved.

  65. It’s always a relief when someone with obvious expertise answers. Thanks!

  66. I’m quite pleased with the information in this one. TY!

  67. Liftng more than 12 reps is not optimal for muscle growth. You should use a weight where failure occurs within 8 – 12 reps for maximum muscle growth but to get big you have to get strong FIRST. So start lifting 4 – 6 reps to get as strong as possible first, and when you get there work on muscle volume. Also a good way to get strong is periodisation.For instance:Week 1. Lift 180 lbWeek 2. Lift 200 lbWeek 3. Lift 220 lbWeek 4. Lift 190 lbWeek 5. Lift 210 lbWeek 6. Lift 230 lbAnd so on…

  68. Today, while I was at work, my sister stole my iphone and tested to see if it can survive a 30 foot drop, just so she can be a youtube sensation. My iPad is now broken and she has 83 views. I know this is entirely off topic but I had to share it with someone!

  69. With all these silly websites, such a great page keeps my internet hope alive.

  70. You got to push it-this essential info that is!

  71. 26/04/2012 at 6:54 pmDiscovered your short article extremely intriguing in truth. I truly enjoyed looking at it so you make pretty some superior points. I’ll bookmark this web page with the foreseeable future! Relly wonderful post. Log in to Reply

  72. Your article was excellent and erudite.

  73. Created the greatest articles, you have.

  74. Now I’m like, well duh! Truly thankful for your help.

  75. Knowledge wants to be free, just like these articles!

  76. Fell out of bed feeling down. This has brightened my day!

  77. That’s way the bestest answer so far!

  78. Holy shiznit, this is so cool thank you.

  79. You mean I don’t have to pay for expert advice like this anymore?!

  80. Me dull. You smart. That’s just what I needed.

  81. Walking in the presence of giants here. Cool thinking all around!

  82. Brilliance for free; your parents must be a sweetheart and a certified genius.

  83. Yo, good lookin out! Gonna make it work now.

  84. Your articles are for when it absolutely, positively, needs to be understood overnight.

  85. You make things so clear. Thanks for taking the time!

  86. How neat! Is it really this simple? You make it look easy.

  87. I was seriously at DefCon 5 until I saw this post.

  88. Heck yeah bay-bee keep them coming!

  89. Learning a ton from these neat articles.

  90. Smart thinking – a clever way of looking at it.

  91. At last! Something clear I can understand. Thanks!

  92. Gosh, I wish I would have had that information earlier!

  93. Thanks for contributing. It’s helped me understand the issues.

  94. Appreciation for this information is over 9000-thank you!

  95. We could’ve done with that insight early on.

  96. This is a really intelligent way to answer the question.

  97. Alright alright alright that’s exactly what I needed!

  98. So much info in so few words. Tolstoy could learn a lot.

  99. I appreciate you taking to time to contribute That’s very helpful.

  100. What I find so interesting is you could never find this anywhere else.

  101. That’s the best answer of all time! JMHO

  102. Didn’t know the forum rules allowed such brilliant posts.

  103. You really saved my skin with this information. Thanks!

  104. Shoot, who would have thought that it was that easy?

  105. You’ve got it in one. Couldn’t have put it better.

  106. That hits the target perfectly. Thanks!

  107. Very true! Makes a change to see someone spell it out like that. 🙂

  108. I love reading these articles because they’re short but informative.

  109. It’s always a pleasure to hear from someone with expertise.

  110. I can already tell that’s gonna be super helpful.

  111. I told my kids we’d play after I found what I needed. Damnit.

  112. I feel satisfied after reading that one.

  113. Back in school, I’m doing so much learning.

  114. This is way better than a brick & mortar establishment.

  115. What a great resource this text is.

  116. Wait, I cannot fathom it being so straightforward.

  117. Pin my tail and call me a donkey, that really helped.

  118. That takes us up to the next level. Great posting.

  119. Good to find an expert who knows what he’s talking about!

  120. Wow, wonderful blog layout! How long have you been blogging for? you made blogging look easy. The overall look of your site is great, let alone the content!. Thanks For Your article about Внимание – Эффективные приемы самообороны на улице и для девушек .

  121. This is actually my favorite of his poems after “Nosedive”. I’m sure that it’s an allegory for America or something (blue and red fighting each other), but I like it far better as it is. It’s really just prose, a story, skillfully put into poetic form, and I think it works really well.

  122. what a beautiful tribute to your mom—-i can just hear her voice come thru in “keep elbows off the table” etc. the boys are so fortunate to have such constant love from her.

  123. Untuk saat ini, saya belum memiliki data yang berkaitan dengan auditor. Mungkin nanti kalau ada akan saya publish. Untuk sementara ini, mungkin coba googling dulu dengan berbagai variasi keyword. Barangkali nanti bisa ketemu website yang relevan menyajikan data tentang auditor.

  124. I think you’re missing at least a couple of authentic Japanese places, though you didn’t specify which two – Yuki, Nihonbashi, Nikkai, Fujisan, Irifune come to mind. But thanks for a new find to check out!

  125. Please switch your TV off, stop eating foods with genetically-modified ingredients, and most of all PLEASE stop drinking tap water (Sodium Fluoride)

  126. Ah, vivement décembre pour une nouvelle fournée… Ces parfums, ce gout à tomber par terre… ce sera là troisième année cette fois mais ces leckerli sont devenus indispensable ici pour l’hiver.merci!

  127. Jan de Jonge zegt:super mannen! gefeliciteerd.Het is wel duidelijk dat 2 jaar geleden hier de basis voor is gelegd……. Lekker doorgaan met z’n allen en proberen volgend jaar met de B1 ook bij de bovensten mee te doen en C1 ook lekker meedoen in de 1e klasse volgend seizoen. Rikkie en Piet natuurlijk ook gefeliciteerd. gr. Jan de Jonge

  128. after reading this I came to know that white chocolates are available. I always think that black is the co lour of the chocolate available in stores… :(The pastry looks nice. Atlest you got an ispiration through DH.

  129. ….the BC Orly has is one in the same that L Smith obtained…..he is the one that gave it to Orly to use in the beginning and then he tried to get money out of her and that is when the two of them parted ways! I used to be in contact with Orly at that time! Let me get this clear for some here…..I am NOT saying Smith’s BC from Kenya is real…..I’m just saying it needs to be investigated by the truth seekers to see if it IS the real thing! Congress is NOT doing their job…..we all should be very concerned about that…..WHY AREN’T THEY????

  130. ‘passwd’ doesn’t actually know how to change a user’s password anymore. Instead, it asks the guy in charge of user accounts ‘opendirectoryd’ to do it for him. In single-user mode, you have start the open directory daemon before you can reset anybody’s password.The commands are:/sbin/mount -uw /launchctl load /System/Library/LaunchDaemons/com.apple.opendirectoryd.plistpasswd usernameDepending on the specific version of OS X, passwd is sometimes smart enough to do this for you, but don’t count on it.

  131. naja das die Gegner sich über die Geschäftsgebaren von Apple aufregen braucht dich nicht zu wundern. Würdest du eine Firma mögen die dich anlügt (freies Zitat: “es gibt keine Probleme, diese Probleme sei Technischer Standard”). Das sich da die Presse drauf stürzt und die Gegner ist doch klar, oder?

  132. Non è il mio genere, non credo lo vedrò… non mi pare proponga niente di nuovo, né stilisticamente né sotto il piano della storia… ma capisco che tu lo aspetti con impazienza per ragioni tue. 😉

  133. I’ve been surfing online more than three hours today, yet I never found any interesting article
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  134. It is a very nice feature to try, I did it and typed a wrong webpage and it got a wrong message. Now I couldn't erase it.What it really does is that we get to see the code just as a search engine will, how ever it will be nice to know which are the most important sentences or paragraphs for Google from those try web pages, so we let them stay just as they are to qualify for some keywords.

  135. I haven’t seen any Girl Scouts out yet? I have to bring treats to work on Wednesday and I think these would be a huge hit. Who doesn’t love Samoa’s? Which caramels do you recommend?

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  140. I was wonderstruck this weekend when a great friend and I took my kids to the South Texas Corn Maize. Hearing my kids laugh, giggle and scream with excitement as we worked our way through the maze, jumped on the bouncy, rode in a barrel train and just had fun talking on the 90 minute drive, it was all wonderful.

  141. Well, you know that I am a huge Yorky fan, but I am an even bigger Tiffany fan. Those photos are MAGICAL!! What gorgeous colors and dreamy backgrounds.

  142. En weer tref je precies de juiste toon Frank. ook bij een wat serieuser onderwerp.Kom je ook nog met de antwoorden of moeten wij die zelf proefondervindelijk ondervinden?

  143. Hallo Marion !Ich wünschte ich könnt auch Socken stricken ! Die knalligbunten sehen echt prima aus ! Und Danke für Deine lieben Worte, habe mich sehr gefreut !Ich wünsche Dir ein schönes Wochenende und leg die "Socken" hoch !Liebe Grüße Manuela

  144. Mei says:

    Good blog you’ve got here.. It’s difficult to find quality writing like yours nowadays.

    I seriously appreciate people like you! Take care!!

  145. Hey Peter,Thanks for the comments. It’s true that many people forget to make the distinction between the consumer experience of 23andMe and what they are used to seeing in the research/clinical setting. It may be the same technology and even software, but it’s a very key distinction.Very good point about protection, as I don’t want to argue there might not be some appropriate level of consumer protection warranted. But given the pace of innovation and technological advancement, I’m in favor of the current approach to give consumers the benefit and responsibility of acquiring research-grade data.

  146. Happy, Happy Birthday!!! 1. I've linked your awesome b-day candy on my sidebar.2. I've become a follower.3. I've also linked your blinkie on my blog.Thanks for the chance at your candy but most of all..have a great birthday and many, many more!!~Terry

  147. KarenBig pond, tiny fish, but it’s not size that matters here. Do your scales glisten more than the other fish?TamHoping your story’s still in the running.

  148. Howdy! Quick question that’s totally off topic. Do you know how
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  154. Thanks for finally talking about >Show Your Support
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