Latest Articles
A Few Tips to Help Improve Your Customer Tech Support
Selling a product is easy. In fact, almost anyone can sell a dress, a toaster oven, or just about anything that is used (or desired)…
Why Not Dish Out Customer Tech Service?
Nowadays, gadgets can be considered a dime a dozen. From being a luxury item some thirty years ago, mobile phones and computers have become easily…
Here are Some Tech Tools for Better Tech Support
Whatever we do, whatever profession we’re in, we all use (and sometimes, even need) certain “tools” to make our work (and our lives) a lot…
Upgrade Your Tech Support-and Keep Clients’ (Gadgets) Happy
Is your mobile phone or tablet running the latest version of Android or iOS? What about your computer’s antivirus software-is it up to date? Have…
Online Tech Tutorial: Supporting Clients a World Away
Did you ever have a tutor when you were still going to school? While most folks may find tutors a bit way over their budgets,…
Live Chat for Tech Support? Why Not?
Do you remember the days when programs like ICQ and MIRC were all the rage? We wouldn’t be surprised if you were to admit that…
Want Happy Clients? Here’s How to Improve Response Times
Josefina works as a marketing services agent at one of the country’s major banks. Her job requires her to be at the office as early…
How Can Customer Service Make You a Big Player? Here’s How
Have you ever noticed how we tend to underestimate the capabilities of little children? Whether we admit it or not, there are times when, maybe…
Did You Know There Is Tech Support With Manners?
The mere mention of the words “tech support” in today’s tech-crazy world immediately brings up images of seeking help on how to operate your gadgets…
Summer Is Here! So Is Tech Support For The Techie Teener
“No more classes, no more books, no more teachers, dirty looks”—sound familiar? Those of you old enough may recall a certain bunny named Bugs quip…
Why Prep Your Tech Support Team for Summer?
Ah, summer! It’s the time of the year when school’s out. The time of the year when the sun shines, the beach beckons, and vacation…
Take Financial Tech Support Service With You? Why Not
Wireless transfers, mobile wallets, PayPal—do these terms sound “alien”? In case you haven’t gotten with the modern times, such terms, along with a slew of…