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Customer experience is the new battleground for businesses, and it seems it will continue being so for the years to come. The quality of the…

There are many statistics and studies that prove a customer-centric business is better than a sale-centric one. In this era, consumers are setting a very…

Many businesses today have incorporated telesales into their marketing campaigns because of its positive impact on their organization. This tried and tested marketing strategy aims…

The need for medical transcription service is on the rise nowadays. In order to provide the best possible service, doctors, and other healthcare institutions have…

A company’s employee retention rate remains low due to a number of factors. It may vary depending on the situation of the employee or the…

For a business to thrive, the quality of the employees’ works and the products and services they have produced should always be given an utmost…

Database glitches and inaccuracies can cause a myriad of problems to your business. Fixing it can take both of your precious time and hard-earned money.…

After calling it a day for your business, who would handle the calls and inquiries of your customers? Every customer-centric organizations understand that each call…

There are many things in an insurance company that needs not only double checking but triple checking. It is a very meticulous process that requires…

We may be unaware of it, but in every second of our life, we depend on the electrical design expertise of electrical engineers. Because they…

From SMEs to the largest multinational companies, the need for a professional IT service provider is paramount. Any business with a website, online shopping feature,…

As technology progresses, there are many different software created for particular things. There are many ready-made software for your business and company. In fact, according…