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Customer Service is More Fun in the Philippines


call center, customer support, customer support philippines, call centre, customer serviceFor those in the know, the Philippine Tourism Department recently came out with an advertising campaign entitled “It’s More Fun in the Philippines”. The slogan, in particular, became the talk of the social media town, with mixed comments and countless (humorous) variations to boot.

In a nutshell, the catchy tagline talks about how everything seems more fun in the country—made possible not necessarily by the numerous “fiestas” Filipinos celebrate all throughout the year in various parts of the country. Rather, it drives home the point of the Filipino traits that make life more special—even for a visiting tourist.

Did you know, however, that these same traits are what make Filipinos some of, if not the best offshore call center agents?

Their friendly nature, for instance, can be heard the moment they answer a call. A Filipino telephone rep never fails to answer with a cheery voice and a sunny disposition. It’s not a giddy type of happy, mind you, but a naturally cheerful and friendly demeanor that easily puts people at ease.

Moreover, the hospitable Filipino will always do all they can to attend to a need, even if they have to go out of their way to do so. Rest assured that your needs will be met, to the best of their abilities, of course.

Consider these pluses when looking to invest in a customer support call center . Because with customer care agents like these, customer service is truly “more fun in the Philippines”.

4 Comments

  1. Hannah says:

    My guess is it’s a pretty small number. I recently taught an SAT prep course and I guarantee you better than 90% of the people who complain about the &#a2i0;f82lure of public schools” know far less about math than your typical high-school junior.

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