March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
September 1, 2017
Always Check Your Company’s Work With Quality Control Management
For a business to thrive, the quality of the employees’ works and the products and services they have produced should always be given an utmost importance. […]
June 30, 2017
The Importance of Quality Assurance Specialists in Call Center Industry
The call center industry offers a wide range of jobs and different tasks for different roles. One of the most important jobs is the quality assurance […]