June 21, 2017
Impress Your Clients By Updating Your Work Lingo With These Great Customer Service Phrases
Whether you’re the business owner or customer support agent, educating yourself about good customer service phrases is well worth the effort and time investment. Speaking these […]
June 16, 2017
Tried-And-Tested Techniques On Direct Response Marketing Support
Every full-fledged professional has their own set of tried-and-tested techniques to produce work with desirable results. Those engaged in direct response marketing support are no different. […]
June 5, 2017
Here’s Why After-Hours Customer Support Increases Sales and Improves Customer Satisfaction
The recent technological advancements and increasingly demanding lifestyles of today’s consumers have also affected the way businesses are operating. Gone are the days when it is […]
March 16, 2017
customer support phils
What To Look For In A Customer Support Representative
Customer support representatives are today’s unsung heroes. The very fabric of our society would unravel if not for these friendly, dependable, helpful, knowledgeable and polite professionals. […]
March 9, 2017
customer support phils
Customer Support Trends for 2017
2016 saw a lot of innovation in customer support. Omnichannel was the talk of the town, with brands who were in the know striving to offer […]
March 3, 2017
customer support philippines
Signs Your Business Has Awesome Customer Support
You already know the signs of poor customer support. Disgruntled customers, poor online reviews, negative feedback – but it’s just as important to know what you’re […]
February 23, 2017
customer support philippines
5 Ways To Personalize Your Customer Service
The recipe for an excellent customer support experience has evolved from simply giving customers what they need, to going far and beyond their expectations. Today’s consumers […]
February 17, 2017
customer support outsourcing philippines
When Outsourcing Customer Support, How Do You Still Project Your Brand’s Identity?
One of the reasons why some companies are uncomfortable about the idea of outsourcing customer support is their fear that they will lose their brand identity. […]
January 19, 2017
customer service outsourcing
Your Exceptional Customer Service Is That Value Your Customers Is More Than Willing To Pay For
In an age where the mantra “buy experiences, not things” has become so embedded in public consciousness, how do you get customers to buy your products? […]