March 21, 2018
offshore business processing
Why Philippines Is the Best Multilingual Outsourcing Solution
In today’s global business environment where customer experience and accessibility of information and services is common, multilingualism is more than just a vital asset. Language is […]
March 11, 2018
call center companies in the Philippines
What The Best Call Center Companies In The Philippines Have In Common
What does it take to be the Call Center Capital of the World? Call center companies in the Philippines are synonymous with first-rate service and superior […]
June 28, 2017
Customer Service Outsourcing in the Philippines Puts The Customer First
Depending on who you choose to partner with, customer service outsourcing can be an effective and positive experience for both you and your clients, or otherwise. […]
May 5, 2017
8 Outbound Call Center Jobs That Can Leverage Your Business
Businessman Harvey Mackay once said, “Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of […]
March 16, 2017
customer support phils
What To Look For In A Customer Support Representative
Customer support representatives are today’s unsung heroes. The very fabric of our society would unravel if not for these friendly, dependable, helpful, knowledgeable and polite professionals. […]
March 9, 2017
customer support phils
Customer Support Trends for 2017
2016 saw a lot of innovation in customer support. Omnichannel was the talk of the town, with brands who were in the know striving to offer […]