September 22, 2017
Why Does First Call Resolution Matter In Providing Exemplary Customer Service Experience?
In every call center, there are managers and quality assurance specialists that checks the work of the agents. They check every call — its time, quality […]
June 23, 2017
Top Qualities You Should Look For In A Professional Appointment Setters
Whether you realize it or not, professional appointment setters can actually contribute to your business’ growth. The qualified leads professional appointment setters generate are valuable for […]