April 18, 2018
advantages of a call center
8 Outbound Call Center Jobs That Can Leverage Your Business
Smart entrepreneurs understand that they cannot do everything in their business. In order to focus on their core functions, they need to delegate some of their […]
November 29, 2017
Make Better Call-To-Action For Your Target Market By Outsourcing Content Marketing
Content marketing prides itself as the form of marketing that is all about value for your customers. Unlike other forms of marketing, content marketing seeks to […]
November 26, 2017
Predictive Dialer: Handle High Volume Of Calls With A Small Number Of Staff
It takes 30 seconds for an outbound call center agent to manually dial a customer or a prospect’s number on the phone. That time, multiplied by […]
November 24, 2017
Retain More Customers By Outsourcing After Hours Customer Support
After hours customer support is a type of customer service wherein agents are doing customer support after the usual work hours of most employees and other […]
November 22, 2017
Building Positive Reputation With The Help Of Social Media Customer Care
Having a positive reputation is very important to businesses especially with its online presence. Social media is a big part of almost every consumer’s everyday life. […]
November 19, 2017
How Can Outsourcing 3D Modeling Services Improve Your Architectural Firm’s Image
For architectural firms who are just starting out, image is more than just a buzzword in business. Since you are a new player, every little thing […]
November 17, 2017
Mix Personal Experience With Different B2C Lead Generators To Achieve Higher Sales
Business and marketing experts have their own, different opinions regarding the most effective B2C lead generation strategies, but one of the few things they all agree […]
November 15, 2017
Focus On Customer Experience By Improving Your Social Media Customer Service
To say that social media has taken the world by storm would be an understatement. Personal interactions and even business correspondences now rely heavily on social […]
November 12, 2017
Short On Employees During Special Sales And Promos? Hire Promos and Campaigns Live Answering
It’s the most wonderful time of the year. For business owners who need to push their slow-moving inventory or introduce a new product, holding special sales […]