April 18, 2018
advantages of a call center
8 Outbound Call Center Jobs That Can Leverage Your Business
Smart entrepreneurs understand that they cannot do everything in their business. In order to focus on their core functions, they need to delegate some of their […]
October 29, 2017
Boosting Customer Engagement Through Live Chat Support
Customer support services are the trend these days. Consumers are demanding businesses and companies to give them what they deserved. In fact, statistics show that happy […]
October 27, 2017
The Significance Of Mobile App and Responsive Web Design In Delivering Great E-Commerce Customer Experience
A growing number of business owners are finally paying attention to that one thing that can make or break their business, and that is the customer […]
October 25, 2017
Collection Reminder Services: An Effective Way To Speed Up The Revenue Cycle of Utility Companies
The utilities sector is home to some of the world’s largest companies that deliver the most essential products to humankind. From electricity, gas, to water, companies […]
October 22, 2017
Why Does Information Overload Become A Problem For Businesses And How Can Data Management Help In Solving It
Having so much data sometimes has disadvantages. It becomes a problem for most companies especially if it is not organized properly. Too much data, or also […]
October 20, 2017
Multichannel Customer Support Provides Seamless CX And Higher Retention Rates
Multichannel customer support has been getting plenty of attention, well-deserved if we may add, and that is a good thing. It just shows more and more […]
October 18, 2017
Close More Sales And Upgrade Your Shop With The Help Of Social Media Customer Support
The need for a social media customer support that would provide seamless customer experience is on the rise today. This is because in today’s digital age, […]
October 15, 2017
Why Electronics Companies Should Outsource Tech Support Now
The electronics industry is home to some of the world’s biggest brands, from home entertainment giants SONY and Panasonic to mobile technology enterprises Apple and Samsung. […]
October 13, 2017
Attract The Right Customers With The Correct Conversion Techniques And Lead Generation Services
So much effort, time, and resources is being poured by business owners and marketing managers into their lead generation campaigns, and that’s as it should be. […]