November 19, 2017
How Can Outsourcing 3D Modeling Services Improve Your Architectural Firm’s Image
For architectural firms who are just starting out, image is more than just a buzzword in business. Since you are a new player, every little thing […]
September 29, 2017
Security Over Threat: What You Should Remember When Outsourcing Offshore IT Services
You may have heard that outsourcing IT services is one of the biggest and most rapidly expanding business industries today. Sources put the figure of US$ 288 […]
September 27, 2017
The Role Of B2B Telesales In Generating Business Opportunities
B2B telesales, as opposed to B2B telemarketing, is a more specific and targeted approach in converting qualified sales leads to customers. Whereas in B2B telemarketing, outbound […]
September 24, 2017
Have More Time For More Important Work – Get Appointment Setting Service
Setting an appointment with decision makers from different business organizations is perhaps one of the most difficult parts of your business development. It commonly takes a […]
September 22, 2017
Why Does First Call Resolution Matter In Providing Exemplary Customer Service Experience?
In every call center, there are managers and quality assurance specialists that checks the work of the agents. They check every call — its time, quality […]
September 20, 2017
Cultural Knowledge Is Important In Multilingual Call Center. Here’s Why
In a multilingual call center, we find talented multilingual agents who can confidently converse in multiple languages. These multilingual agents are using their knowledge of different […]
September 17, 2017
Answer Every Question Your Customers Asked By Hiring Professionals Through Inquiry Handling Service
In this digital age, customers expect answers to their inquiries and concerns in a reasonable time frame. Generally, they want additional information about the product or […]
September 15, 2017
Lead Generation Appointment Setting: A Vital Key To Reaching A Broader Market
Before having customers, one must know where to find them. Finding prospects and turning them into customers is the main concern of many companies especially start-ups. […]
September 13, 2017
Personalization: A Key To Creating A Better Customer Experience
Customer experience is the new battleground for businesses, and it seems it will continue being so for the years to come. The quality of the collective […]