March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
November 24, 2016
Why Outsourcing Customer Support Is Great for SMEs
Regardless of your company size, the quality of your inbound customer support can do two things: drive your growth, or drive your customers away. While the […]