March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
July 10, 2014
Data Security Alert: Mitigate the risks of off shoring
When it comes to outsourcing to an outsourced or offshore support contact center, being fully aware on the safety of your data has never been very […]