March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
November 11, 2013
Want to Stand Out? Equip Your Tech Support Service With…
Want help with configuring the new iOS 7? We wouldn’t be surprised if you answered “yes” to this question, as more than a few Apple loyalists […]
November 5, 2013
Is It True That a Refund Can Be A Tech Support Move?
Refund—the word alone can send shivers down any businessman’s spine. This seemingly simple six-letter word actually translates to one of the hardest and most bitter pills […]