March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
October 22, 2013
Did You Know: Tech Support Can Improve Client Relations?
To say that the world market has a penchant for mobile phones seems to be an understatement. A recent report by research firm Gartner says that […]
October 16, 2013
Here are a Few Tips to Improve Tech Support
If you know your customer service history, you’re probably aware that the company-client relationship used to be a “handshake” affair—the handshake symbolizing that the deal has […]
October 8, 2013
Did You Know That Competent Care Can Improve Tech Support?
How do I install and configure iOS 7? What’s the best smartphone for me? When people call up your tech support service to ask such questions, […]
October 1, 2013
Why The Human Side of Tech Support Is Still Tops
Technology has now made it a lot easier to reach people—even those in far-off places. From the ubiquitous email and mobile phones, to live chat and […]