March 18, 2018
customer service champion
Effective Customer Service Phrases To Pacify Angry Customers
How can you be a customer service champion when customers are blaming you regarding things that are not under your control? Harris Interactive reported that customer […]
November 27, 2012
Why Not Be Grandpa and Grandma’s Tech Support for the Holidays?
Do you remember your grandparents? Do you recall how they used to get all excited upon seeing you—the grandkids—each chance they get? While most folks have […]
November 9, 2012
For Kids-Only Tech Support: A Great Way to Spread Holiday Cheer
It is often said that the holiday season is the time for kids—when children can truly enjoy the lights, sights, and presents of the times. It […]
November 1, 2012
Santa’s Little Tech Helper
Do you believe in Santa Claus? Whether you believe that the Jolly Old St. Nick truly exists and lives in the North Pole (or not), we’re […]